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What are cookies?

Cookies are small data files received by the terminal from the website visited and are used to record certain navigation interactions on a website by storing data that can be updated and retrieved. These files are stored on the user’s computer and contain anonymous data that is not harmful to your computer.

They are used to remember user preferences, such as the language selected, access data or page customisation.

Cookies can also be used to record anonymous information about how a visitor uses a site.
For example, from which website you have accessed or if you have used an advertising banner to get there.

Why does Sogeviso use cookies?

Sogeviso uses cookies that are strictly necessary and essential for you to use our websites and allow you to navigate freely, use secure areas, personalised options, etc. In addition, the bank and its group of companies use cookies that collect data relating to the analysis of web use. These are used to help improve customer service by measuring site usage and performance to optimise and customise the site. Our sites may also have social networking links (such as Facebook or Twitter). Sogeviso does not control the cookies used by these external sites. For more information about cookies from social networks or other third-party sites, we encourage you to review their own cookie policies.

Session cookies Session cookies are those that last the time the user is browsing the website and are deleted once browsing ends.
Persistent cookies These cookies are stored in the user’s terminal for a longer period of time, making it easier to control the preferences chosen without having to repeat certain parameters each time the website is visited.
Own cookies These are cookies created by this website and can only be read by the site itself. On the website, own persistent cookies are installed for the following purposes: 

  • Technical: These cookies serve to control the loading of the images that appear in the home page, according to the parameters that have been programmed (time, number of times seen, etc.). They also serve to allow access to certain parts of the website and to locate the user.
  • Customisation: These cookies are used to remember the configuration of the size selected in the visualisation of the web contents and to be able to show it in the next visits of the user.
  • Analysis: Cookies that allow us to follow the incoming traffic to the website in order to make statistics of visits.
Third-party cookies These are cookies created by third parties and used for different services (e.g. website analysis or advertising)

The following details both the third parties that can configure and access Cookies (not exempt from information and consent) on your computer and the purposes for which the information they store is used:

Purpose Description Third parties
Technical cookies They serve to control traffic and data communication using safety elements during navigation. They also serve for the identification and maintenance of the user’s session, to store content in the broadcast of videos or sounds and to share content with social networks (plug-in).
Personalisation cookies These cookies allow the user to specify or customise some features of the general options of the website. For example, define the language, the volume selected as preferred, the service’s regional settings, the type of browser or the number of results displayed per page.
Analytical cookies Analytics tool that helps websites understand how visitors interact with the web. You may use a set of cookies to collect information and report website usage statistics without personally identifying visitors.
Advertising cookies Advertising cookies allow the management of advertising spaces on the website based on specific criteria. For example, frequency of access, edited content, etc.
Flash cookies We also use flash cookies to store your preferences such as volume control or to display content based on what you view on our website to personalise your visit. Third party companies, with whom we collaborate to provide certain features on our website, use flash cookies to collect and store non-personal data.
Flash cookies are different from session or persistent cookies in terms of the amount, type and manner in which the data is stored. The cookie management tools provided by your browser will not delete flash cookies.

How can I change my cookie settings?

If you do not want to allow any flash player data to be stored, uncheck the “Allow flash content to store information on your computer” and “Store common flash components to reduce download times” checkboxes. If you want to limit the amount of data collected by the flash applications, slide the indicator in the bar of the global storage settings panel to the desired position.

These browsers are subject to updates or modifications, so we cannot guarantee that they will fully conform to your browser version. You may also use another browser not covered by these links such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access directly from your browser options, usually in the “Options” menu in the “Privacy” section. (Please refer to your browser’s support section for more information).

Withdrawal of consent

It is also possible to limit how third-party sites install cookies on your computer, to prevent data collection and recording of your browsing activity. To limit the use of third-party cookies you can go to the configuration or OptOut website:

Select the “Delete All Sites” option or select the specific website you wish to delete and “Delete Website”.

Please note that if you reject or delete the bank’s web browsing cookies, we will not be able to maintain your preferences, some features of the pages will not be operational, we will not be able to offer you personalised services and each time you browse our website we will have to ask you again for your authorisation to use cookies.

If you still decide to change the configuration of your access to the website, you should know that it is possible to delete the cookies or prevent this information from being recorded on your computer at any time by modifying the configuration parameters of your browser.

Is the data collected in the cookies used on websites other than Sogeviso?

Some of our cookies are used to generate advertising in third party networks or to perform analysis for which we use tools external to Sogeviso. The cookies used are for the exclusive use of the bank and its group of companies, which in no case trade with them.

In Sogeviso we work with reliable suppliers that help us in the management and customisation of our websites.

In addition, you can configure your browser to set that only trusted websites or pages you are currently browsing can manage cookies, allowing you to select your preferences.

By providing this policy, Sogeviso demonstrates its commitment to current legislation on the use of cookies, providing information so that you can understand what type of cookies we use and why we do so. With this, we intend to provide you with transparency regarding the data processed about the navigation carried out from your computer on our website.

This policy is periodically reviewed to ensure that it is current and may be changed. We recommend that you visit the page regularly, where we will inform you of any updates.